Shipping Costs & Options
- Shipping charges are non-refundable. Online calculated shipping costs are based on service from our location in Oakville, Ontario to your delivery location ZIP Code (Canada locations only).
Restricted Products: In certain cases, some products might be restricted via shipping carriers, if this happens we will inform you timely before the order is processed - Heavy Shipments: Some shipments which may be classified as heavy shipments based on delivery service, may include additional shipping charges as per delivery carrier.
- Expedited faster shipping methods are available by special request. Faster shipping options may increase delivery shipping charges by up to triple or more. Please contact us via email or by telephone PRIOR to placing your order for an expedited shipping cost quote. NOTE: Some products might not eligible for expedited shipment due to industry regulations.
- Why we don’t offer standard free shipping like the bigger retailers online? Clinic Management Services is a medium sized business, and we don’t have the massive volumes to offer free shipping on all our products. We do our very best to offset shipping charges by keeping our product prices extremely low, offering additional volume discounts, and our inventory of high quality products. Plus, we are extremely dedicated to providing you with outstanding, friendly customer service.
When you compare our product prices + shipping charges with other online preparedness vendors, you will find that our overall order total costs are very competitive, often less than you will find elsewhere.
Special Shipping Instructions
We always do our best to accommodate requests for special shipping instructions.
We can always be reached out via mail: support@hearingexcellence.ca for any additional shipping instructions.
Shipping Confirmation Emails
We will send you a shipping confirmation email on the day your order ships. The email will include the following information:
• Tracking number(s)
• Shipment date
• Estimated delivery date
• Number of packages in your shipment
• Shipping delivery address
If you do not receive delivery of your order by the expected delivery date, please contact us to determine the reason for delay in delivery.
Shipping Methods & Transit Times
We use ICS Courier and Canada Post as our standard shipping methods for all over Canada.
Note: Shipments for large orders (as described by shipping carrier) may ship by freight and/or may qualify for lower shipping costs. Shipping transit times and delivery times will vary on freight shipments. Should we find a lower shipping cost for your order or find it necessary to ship your order by a freight carrier, we will contact you with shipping details prior to capturing final payment for your order.
We do not ship outside Canada.
Delivery Time
Delivery Time is dependent on 2 factors:
1. “Availability”. Every product detail’s page will show a value similar to “Usually Ships in 2-3 days”. It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The “Availability” value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the “Availability” timeframe, but please do not count on that.
2. The method of delivery – our shipping methods are either ICS Courier or Canada Post. The delivery dates and times are dependent on both these carriers and we will ensure to process and ship all order within 10 business days.
Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.
Order Delivery
Please inspect your order upon receipt and notify us immediately if you notice a problem with your order so we can promptly make any needed corrections.
Order errors reported within 14 days of the delivery date will be corrected with no questions asked; order errors reported beyond 14 days of the delivery date will be reviewed on a case by case basis.
Undeliverable or Refused Orders
Orders with an undeliverable address or a refused delivery are subject to additional charges.
QUESTIONS AND CONTACT INFORMATION
If you would like to contact us or any queries or any information you can reach out to us at :-
info@hearfit.ca
[Clinic Management Services, 1155 North Service West, Unit 11, Oakville L6M 3E3, Canada.]
Rickie –
I just placed my order for the QuietOn 4 and can’t wait to try them! I’ve heard great things about their noise cancellation for sleeping, and since I struggle with light sleep, I’m hoping this will be a game-changer. Only giving 4 stars for now since I haven’t received them yet, but super excited!
Peter pakli –
I’ve been waiting for a product like this! Just ordered the QuietOn 4 and counting down the days until it arrives. I’ve read great reviews about its ability to block snoring and background noise, so fingers crossed it works as well as advertised. Will update once I try them!
Lisa M –
Just pre-ordered the QuietOn 4 because I’ve been searching for the perfect noise-canceling earbuds for sleeping. Excited to see how they compare to regular earplugs.
Raz –
love it
Sarah –
I’ve tried foam plugs, white noise machines, nothing worked. QuietOn 4 finally lets me sleep through my partner’s snoring. Life-changing!
Tina –
I love it 🙂
sara –
I bought it from Hearfit and it arrived pretty fast. The earbuds are great, I sleep better at night.
dav id –
The quality is really good. It reduces noise a lot. Good purchase.
neda –
I wasn’t sure at first, but now I’m really happy with it. Especially helpful for sleeping.
mattew –
The packaging was neat and it looks original. Works just like they said.
roxana –
I got it because of my partner’s snoring 😅 it actually helped.
ali –
It’s very light and doesn’t hurt my ears. Stays in all night.
crisworth (verified owner) –
I have owned the Quieton 3.1 for a couple of years and I recently bought the Quieton 4, so I have a basis for comparison.
The difference is considerable and everything I hoped it would be.
My wife snores and the Quieton 3.1 was not really very effective. I had to use a white noise machine in addition to the Quieton 3.1 to block out the sound.
While I don’t suspect anything can completely block the sound of snoring, the Quieton 4 comes extremely close. Let’s put it this way, I’m rarely woken by her snoring now and when I am it’s faintly audible by comparison.
The new foam tips for the Quieton 4 are 100X better than the ones for the Quieton 3.1. They let me control the position of the earbuds much better.
My only advise to anyone using the Quieton 4, is to make sure the axis of the speaker that fits in your ear is aligned with the ear canal, so the active noise cancelling output is directed straight into your ear drum. It makes a world of difference if the sound is properly aimed.
As a bonus, I’m finding I get a better night’s sleep even when she’s not snoring. I live in a busy downtown and I’m blissfully unaware of street noise in the morning.
Frankly, I can’t recall the last time I was happier with a purchase.
Nona –
Shipping from Hearfit was fast and their support was responsive.
saghar –
It has a compact design and fits nicely in the ear.
William –
I’ve used it for a few nights and my sleep has improved.
lee be –
Worth the price, especially if you’re a light sleeper.
dory –
It doesn’t block all noise, but it reduces it enough for me.
shemik sou –
Battery life is good. It lasted several nights without charging.
pier –
Very useful for travel too. I used it on a flight and it worked great.
noor –
The build quality feels nice, not cheap at all.
essy –
I’ve tried other ones before, this is much better.